Prompt, Reliable Maintenance Support—24/7

When something in your home stops working, you shouldn't have to wait for peace of mind. At Asher House Leasing, our maintenance team and trusted vendor partners act quickly to keep your home safe, comfortable, and functional.

Submit routine maintenance requests anytime from your smartphone or desktop, or access emergency support when you need it most.

Submitting Routine Maintenance & Pest Control

• 24/7 Resident Portal: Log into your resident portal to submit routine work orders, attach photos or videos of the issue, and track repair updates in real time.

• Pest Control Requests: Use our dedicated pest control request button below to schedule routine inspection or treatment services for your home.

• Scheduling & Entry: Our maintenance team or contracted vendors will contact you directly to confirm entry permission and schedule a convenient service window.

Emergency Maintenance Protocol

For urgent issues that pose an immediate threat to life, safety, or severe property damage, call our 24/7 Emergency Maintenance Line immediately at 316-500-3888. Do not rely solely on online portal submissions for emergencies.

Emergency situations include:

• Active plumbing leaks or uncontrollable interior flooding

• Complete loss of heat during freezing temperatures or total A/C failure during extreme heat

• Gas leaks or the smell of gas (evacuate immediately and call your utility company or 911 first)

• Main line sewer backups or non-functioning toilets in a single-bathroom home

• Unsecured building perimeter, broken locks, or storm damage affecting structural integrity

Quick Troubleshooting Before You Submit

Check these quick fixes to resolve common issues instantly:

• Outlets or Lights Out: Check your circuit breaker panel for tripped switches, and press the reset button on local GFCI outlets (commonly found in kitchens and bathrooms).

• Garbage Disposal Stopped: Press the red reset button located on the bottom of the disposal unit under the sink.

• A/C Unit Running Continuously: Ensure your HVAC air filter has been replaced recently, as clogged filters restrict airflow and freeze cooling lines.